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LUXO CREATION INC. is committed to protecting privacy and personal information. The integrity of information and data transmitted via the Internet, email, telephone, or any other technological means, and which it uses or communicates to third parties in the course of its activities, regardless of the medium or source. Respecting the privacy of our customers and prospects is an important part of our commitment to providing superior service. This Privacy Policy outlines how LUXO CREATION INC protects the personal information it holds. Subject to federal and provincial privacy laws, including the Act to modernize legislative provisions as regards the protection of personal information, the <\/span>Private sector privacy act<\/span><\/a>, the <\/span>Personal information protection and electronic documents act<\/span><\/a> and to the <\/span>Canadian Anti-Spam Legislation (C-28)<\/a>, we are firmly committed to protecting the information entrusted to us by our customers and prospects, and we take the necessary measures to ensure that their rights are respected.<\/span><\/b><\/p>\n The personal information collected by LUXO CREATION INC. is confidential, accessible only to authorized personnel for handling requests. The client file contains only the essential information needed to: <\/span><\/p>\n \u00a0<\/p>\n LUXO CREATION INC. is responsible for protecting the personal information it holds or entrusts to third parties.<\/span><\/p>\n LUXO CREATION INC. ensures that its personnel and authorized third parties protect the confidentiality of the personal information they access, regardless of its format or medium.<\/span><\/p>\n \u00a0<\/p>\n Personal information refers to any information about an individual that allows them to be identified, including, but not limited to, contact details, email addresses, phone numbers, dates of birth, gender, and banking information. <\/span><\/p>\n To fulfill its mission of public protection, Industries X collects various types of personal information through websites it operates, forms, in-person interactions, phone calls, mail, email, and other suppliers. Measures are taken to ensure the information collected is adequate, relevant, not excessive, and used for limited purposes. The information collected varies based on the individual\u2019s status and needs. <\/span><\/p>\n For example (non-exhaustive):<\/span><\/p>\n Anonymous and confidential information is collected via Google Analytics to analyze traffic on LUXO CREATION\u2019s website. This data is used solely to improve the quality of services and information provided on the website. <\/span><\/p>\n \u00a0<\/p>\n We strive to maintain accurate, complete, and up-to-date information in our files. If an individual wishes to verify or amend their personal information, they may contact the Privacy Officer (contact details in Section 15). <\/span><\/p>\n Corrections will be made promptly, and the individual will be informed.<\/span><\/p>\n \u00a0<\/p>\n LUXO CREATION INC. obtains consent from individuals before collecting, using, or sharing their personal information, except in cases permitted by law.<\/span><\/p>\n Certain personal information is public under the law and can be disclosed without prior authorization, such as: <\/span><\/p>\n \u00a0<\/p>\n Within LUXO CREATION INC., only employees requiring access to personal information to perform their duties are granted access. Internal mechanisms ensure each staff member accesses only the information necessary for their assigned tasks, with access privileges (read-only, modify, admin) clearly defined. <\/span><\/p>\n \u00a0<\/p>\n When discussing client or prospect needs, preparing a quote, or issuing a service offer or contract over the phone:<\/span><\/p>\n Phone calls may be monitored for information integrity, training, and quality control.<\/span><\/p>\n With regard to the use of email addresses, LUXO CREATION INC’s anti-spam policy requires its teams to ensure that consent is requested in a detailed and structured manner.<\/span><\/p>\n \u00a0<\/p>\n When completing and submitting a form through LUXO CREATION INC.:<\/span><\/p>\n \u00a0<\/p>\n In compliance with LUXO CREATION’s anti-spam policy, individuals may confirm or withdraw their consent for email communications via our subscription and unsubscription page or by contacting customer service.<\/span><\/p>\n \u00a0<\/p>\n LUXO CREATION INC. assumes no responsibility for any damages resulting from the interception, loss, or alteration of any email transmitted to us.<\/span><\/p>\n \u00a0<\/p>\n When clients and prospects transmit information via email, such communication is not secure. Therefore, we recommend exercising caution when transmitting confidential information by email (e.g., account numbers, addresses, etc.). <\/span><\/p>\n \u00a0<\/p>\n In the event that a transfer of personal information outside Quebec is necessary for the operations of LUXO CREATION INC., such transfer will only occur if it is determined that the information will receive adequate protection. This assessment will consider the sensitivity of the information, the purpose of its use, the protective measures in place, and the legal framework applicable in the state or province where the information will be transferred. The transfer will also be subject to appropriate agreements ensuring adequate protection. <\/span><\/p>\n \u00a0<\/p>\n LUXO CREATION INC. safeguards personal information using security measures (physical, technical, or administrative) that are appropriate to the nature of the information. These measures aim to prevent unauthorized access, use, or disclosure of the information, as well as to avoid loss or other harm to its protection.<\/span><\/p>\n The server for LUXO CREATION INC.’s website employs Secure Socket Layer (SSL) technology to ensure the confidentiality of data transmitted to LUXO CREATION INC. Through this technology, all personal information is encrypted, including addresses, phone numbers, fax numbers, and credit card numbers, making it impossible to read the information as it traverses the web. <\/span><\/p>\n LUXO CREATION INC. is not responsible for any potential transmission of computer viruses by any means.<\/span><\/p>\n Although LUXO CREATION INC. implements security measures to protect personal information and reduce risks of breaches, there remains an inherent risk. It cannot guarantee 100% that personal information will not be subject to confidentiality or integrity breaches in the event of a security violation. LUXO CREATION INC. invites anyone who suspects that personal information has been compromised to contact the person responsible for the implementation of this policy. <\/span><\/p>\n \u00a0<\/p>\nCollection and use of information<\/b><\/h4>\n
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Responsibility<\/b><\/h4>\n
Personal information collected<\/b><\/h4>\n
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Information collection via Google Analytics<\/b><\/h4>\n
File information<\/b><\/h4>\n
Consent \u2013 collection, use, and disclosure<\/b><\/h4>\n
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Access to personal information<\/b><\/h4>\n
Telephone submissions and transactions<\/b><\/h4>\n
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Online submissions<\/b><\/h4>\n
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Online subscription and unsubscription<\/b><\/h4>\n
Transmission of information by email<\/b><\/h4>\n
Possibility of personal information being transferred outside Quebec<\/h4>\n
Measures to ensure the confidentiality and security of personal information<\/h4>\n
Cookies<\/b><\/h4>\n